Education and Training Requirements

All County employees are required to complete an annual mandatory workplace violence training course within 90 days of release of this policy and annually thereafter. General employee training will be developed and administered by DPS.  At a minimum, it will consist of: 

• The contents and general intent of this Policy.
• How to obtain a copy of this Policy at no cost.
• How to participate in development and implementation of this Policy
• Definitions
• The requirements of Labor Code 6401.9.
• How to report workplace violence incidents or concerns to the employer or law enforcement without fear of reprisal.
• Workplace violence hazards specific to the employees' jobs, the corrective measures the employer has implemented, how to seek assistance to prevent or respond to violence, and strategies to avoid physical harm.
• The violent incident log and how to obtain copies of records relating to workplace violence events.
• An opportunity for interactive questions and answers with a person knowledgeable about the employer's plan. 

Each Department shall ensure that all first-line supervisors, managers, designated employees (i.e., human resources personnel, safety representatives), and all persons assigned as members of any Crisis Management Team receive appropriate training to commensurate with their respective roles and duties. 

Supervisor training will: 

• Be coordinated and scheduled through DPS.  
• Address both proactive and reactive intervention techniques. 
• Be provided by and/or coordinated with professionals and specialists in law enforcement, mental health, safety, and other County and community resources as necessary.  

Each Department is expected to supplement this training with additional information specific to the work performed by its respective employees and the unique hazards of their worksites. Additional training shall be provided when a new or previously unrecognized workplace violence hazard has been identified and when changes are made to this Policy. The additional training may be limited to addressing the new workplace violence hazard or changes to the Policy. 

​In addition to supplementing the general annual training, Departments are expected to have on-going communication with employees related to the topic of workplace violence. This includes providing employees an opportunity to participate in development and implementation of the plan, reinforcing a culture that encourages reporting of workplace violence incidents without fear of retaliation, and addressing employees' concerns around violence promptly.