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Appendix B - Rules of Engagement, Disclaimer and Public Comment Process

The general disclaimer, along with privacy and copyrights disclaimer, should be posted on County social media sites, either in full or via a link to the main County website. Additionally, on County social media sites that allow comments, one of the comment policies, as applicable, should be posted, either in full or via a link to the main County website, along with a disclaimer that the policy must be read in full and complied with prior to any submission of comments. In Facebook, use the "ABOUT" section located in the community guidelines.

Rules of Engagement: 

The purpose of this site is to communicate matters of public interest in Sacramento County related to (County Department). This is a moderated online discussion site and not a public forum. This site will not be used for political purposes. Once posted, the County reserves the right to delete submissions that contain: 

  • Vulgar language, derogatory, obscene or defamatory language, or sexually explicit comments 
  • Personal attacks of any kind 
  • Threats to any person or organization or information that may compromise the safety of anyone 
  • Content that promotes, fosters, or perpetuates discrimination on the basis of race, creed, color, age, religion, gender, marital status, genetics, national origin, physical or intellectual disability or sexual orientation, or status with respect to public assistance 
  • Spam or links to other sites 
  • Content that is off topic or not directly related to the business of the County of Sacramento 
  • Promotion of illegal activities 
  • Infringements on copyrights or trademarks 
  • Personal and/or identifiable information, or medical information 
  • Promotion or advertisement of a business or commercial interest 
  • Promotion of, or opposition to, any political party, campaign, candidate, or proposition unless such promotion or opposition is inherently related to discussion of any item posted by the County 
  • False or misleading information, including impersonation of any other individual 
  • Information that may compromise the safety, security, or proceedings of public systems or any criminal or civil investigations​
  • Content that violates the legal ownership interest of another party. 

Disclaimer:

This site is not monitored 24/7. Please report non-emergency neighborhood issues to 311 (or 875-4311) and call 911 for emergencies. 

The comments expressed on this site do not reflect the opinions and position of the Sacramento County government or its officers and employees. If you have any questions concerning this social media platform, please contact sacpio@saccounty.gov. 

By commenting, you are subject to the Terms of Service of the host site. Posting comments to this site will grant the County and anyone reading this site permission to copy, distribute, make derivatives, display, or perform the commenter’s work. 

Reference in any comment to a viewpoint, product, service, entity, or organization is solely attributable to the individual commenter. Comments may not be reproduced for the purpose of stating or implying County endorsement or approval of any viewpoint, product, service, entity, or organization. Inappropriate comments may remain posted for a significant amount of time prior to being noticed and deleted by an administrator; however, this should not be construed as an approval of the comment or an exception to the comment policy. 

Comments made through the County’s online locations will in no way constitute a legal or official notice or comment to the County of Sacramento or any official or employee of the County of Sacramento for any purpose. 

Media queries/comments cannot be answered through online comment sections. Media personnel are requested to contact the County Public Information Office at SacPIO@SacCounty.gov / 916-874-5001. 

This policy is subject to amendment or modification at any time to ensure the use of this site is consistent with its purpose as a limited forum. 

Public Comments

Comments are monitored. Any comments that are in violation of the County’s posted comment policy should be deleted as soon as possible. 

Deleted comments should be maintained by the County along with the reason for their deletion in the event that said deletion is later challenged by the individual who submitted the comment. Removed content shall be stored on a shared drive with related information, context, date, and reason for removal in PDF format. 

Employees should elevate situations that may involve public safety to their staff. Any questions about deleting or elevating comments should be directed to the Public Information Director. 

Departments are responsible for understanding the User Agreements of any sites used. In many cases, they may be surrendering all rights and control of media or other content placed on these sites.​