7-1510: Refunds

Purpose

This policy establishes guidelines for refunds allowed by County code.​

Authority

• Sacramento County Code 
• Sacramento County Zoning Code

Scope

Applies to all County of Sacramento Departments and government entities that report to the County Board of Supervisors, who in the course of doing business accept payments for which payment could be over-paid, paid more than once, erroneously or illegally collected, or received by the County for which a refund is allowed. Generally, fees that are paid erroneously are eligible for refund. ​

Policy

Procedures

Refund requests should be made in writing. 

All refunds will be made to the party who made the payment. Refunds will be made by check when the original payment was made by cash or by check. When the original payment was made by debt or credit card, the refund will be credited back to the card used. 

The refunds allowed by Sacramento County Code (SCC) and Sacramento County Zoning Code can be found in the Policies and Procedures Payment Services section.